Privacy Policy
Last Updated: March 17, 2024
1. Information We Collect
We collect information that you provide directly to us, such as when you create an account, make a booking, or communicate with our concierge team. This includes your name, contact details, driver's license information, and identification documents.
2. How We Use Your Information
Your information is primarily used to process your rentals, provide customer support, and ensure the security of our fleet. We also use data to improve our services and, with your consent, send you promotional offers.
3. Data Security
We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, or destruction. Your documents are stored in encrypted environments and accessed only by authorized personnel.
4. Third-Party Sharing
We do not sell your personal data. We may share information with trusted partners (such as insurance providers or payment processors) only to the extent necessary to fulfill your rental contract.
5. Your Rights
You have the right to access, correct, or request the deletion of your personal information. Please contact our support team at info@razarentals.pk to exercise these rights.